An Apology from the Devs

[fazed]

https://forums.wildstar-online.com/foru ... -the-devs/


Posted Today, 08:49 AM
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Hello All,



Ok, so Name Reservations were a frustrating experience for everyone. However, we are happy to announce that the Name Reservation page has steadied out and is working correctly. The web site should show your registered names at this time. We will continue to improve the user experience as it still needs work.





In an effort to make this right, here is the current plan of action:



1. Craig Turner aka Cougar, our Director of Operations is working on a write-up to shed as much light as possible as to what the issues were. Once his detailed breakdown is complete, we will be posting it here to be as transparent as possible.



2. EVERYONE that has Pre-ordered will receive 5 Bonus Boom-Boxes. If you are unfamiliar with how awesome Boom-Boxes are, please watch our video here.



3. The web issues not only affected those registering names, but also those trying to purchase Pre-orders. Because of that, EVERYONE that Pre-orders by Friday 5/16 at 4:59pm PDT [23:59 UTC] will also receive the 5 Bonus Boom-Boxes. You can begin unlocking Boom-Boxes at Head Start on May 31st. If youÔÇÖd like to Pre-order, please visit our site here.





This is our way of acknowledging that the events of Tuesday sucked and that we are genuinely sorry this happened. In the interim, please enjoy your Bonus Boom-Boxes and the 3 days left of Open Beta!



Stay Frosty

[Steelheart]

Feeling pretty frosted atm!

Honestly this is very unprofessional and feels more like a slap in the face concerning the loss of our Guild name in this game. By far this is the most absolute worst Guild registration idea that i have seen in any game ever. It was a poor idea to begin with, and the implementation of it was horrible.

We're currently working on a way to get this resolved before launch, and hope to be able to update all of you soon.

[Novatek]

Hooray!

[Nionya]

I wish I could give you a few likes on that post Steel.

I do hope this gets worked out. I would feel quite naked without my Grievance tag.

[Wabisan]

Ditto on what Nionya said!

Sent from my Galaxy S4 using Tapatalk

[bbates024]

I was really disappointed with the way they chose to do names, not by server but globally, and they way it went down (I didn't get my first three name choices and neither faction got the guild name).

I did really like the way they tried to keep us informed and tried to own the bad experience. I could care less about the extra boomboxes but I really appreciate the way the communicated the issue and are trying to keep the community informed. Coming from SWTOR where the DEV's basically reinvented the Iron Curtain I like that they owned it and are talking about it.

Hopefully when the names get released everything will get worked out. (crosses fingers)